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“Bottlenecks” in Québec Francisation: Commissioner for the French Language

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Since its creation about a year ago, Francisation Québec has struggled to keep up with demand, creating “bottlenecks.” Nearly half of applicants have not yet started the course by April 15, 2024.

These are the findings of the latest report by French language commissioner Benoît Dubreuil, published on Wednesday.

Created in June 2023, Francisation Québec is a one-stop shop designed to facilitate access to French courses, especially for newcomers.

Between its inception and April 2024, of the nearly 99,000 requests received by the organization, 50,400 people started their course or received confirmation of enrollment.

“However, since June 1, 2023, the mechanisms implemented have not been able to cope with the large volume of applications submitted. This has resulted in bottlenecks in group formation, causing waiting times for applicants and causing various problems for service providers and students,” the report said.

He added that there is “a close link between the increasing number of temporary foreign workers in Quebec and the increasing number of enrollments in French courses,” but that Francisation Québec did not appear to have anticipated this demand.

“However, the significant increase in the number of temporary workers who do not speak French was not entirely unforeseeable. In fact, it is the result of changes implemented by the governments of Quebec and Canada without first examining the capacity of French-speaking teaching services to accommodate this new clientele,” the Commissioner adds in his 121-page report.

Dubreuil recommends “developing a robust demand forecasting model and strengthening enrollment management mechanisms to shorten processing times.”

–This report from La Presse Canadienne was translated by CityNews